Clarivy documentation

Understand the decision, not just the workflow.

Guidance for product owners, administrators, reviewers, integration teams and security stakeholders—from the first governed case to a production deployment.

What Clarivy is

Clarivy is a governed compliance and decision-orchestration workspace. It connects approved policy, documents, provider signals, exceptions, controlled agents and named human review into one reconstructable case record. It complements loan origination, risk, screening and case systems rather than replacing them.

Getting started

Open a first policy-bound case and understand the output.

Core concepts

Claims, evidence, lineage, policy snapshots, reviews and packets.

Workflow model

Configure how signals become proof requests, checks and human decisions.

SME lending operations

Control non-STP exceptions around an existing loan origination system.

Integrations

Connect source systems and providers without importing their authority.

API reference

Use the live OpenAPI contract, request schemas and response examples.

AI and documents

Understand OCR, model controls, citation validation and human review.

Security

Review tenant, identity, evidence, audit and AI control boundaries.

Deployment

Compare SaaS, private-cloud and on-premises production models.

The operating model

One controlled evidence loop

The same model supports merchant onboarding, due diligence, AML/CFT review, recovery evidence preparation, payment-fraud investigation and periodic review.

  1. 1

    Establish authority

    Record purpose, legal basis, legal-entity subject, jurisdiction, owner and retention.

    Output: Authorized case boundary

  2. 2

    Bind a published policy

    Freeze the required evidence, deterministic checks, review gates and communication rules.

    Output: Immutable policy snapshot

  3. 3

    Collect and preserve proof

    Attach exact source references, excerpts, files, hashes, timestamps and provider signals.

    Output: Evidence ledger

  4. 4

    Resolve gaps and conflicts

    Route missing, contradictory or low-confidence evidence to a named reviewer.

    Output: Visible review state

  5. 5

    Produce the outcome

    Export the policy, proof, actors, rationale, exceptions and audit lineage together.

    Output: Reconstructable decision packet

Product boundary

Clarivy can extract, match, validate, prioritize and explain evidence. It does not autonomously approve a merchant, decline credit, file an STR/SAR, trigger recovery action or make another adverse decision.